Allahabad Bank, a leading Public Sector Bank, invites applications from retired General
Manager of a Scheduled Commercial Bank (preferably other than Allahabad Bank), having
experience of operational side for engagement as Chief Customer Service Officer on
Contract basis as follows.
Post:
1.Chief Customer Service Officer (CCSO)
Eligibility:
The applicant should have superannuated or have taken voluntary retirement at the level of General Manager from a Scheduled Commercial Bank, preferably other
than Allahabad Bank.
He/She should have the exposure in working of Operational side of the Bank and should have minimum 10 years experience as Branch/ Regional / Zonal Head.
Age Limit: Not more than 65 years
JOB PROFILE:
CCSO shall be reporting directly to the Executive Director of the Bank on weekly basis and shall be the focal point for Internal Grievance Redressal System in terms of Damodaran Committee recommendations on customer service so that a minimum number of complaints are escalated to Banking Ombudsman. CCSO will help in strengthening customer confidence in the internal redressal mechanism.
SELECTION PROCEDURE:
The eligible candidates will be called for personal interaction and decision of the Bank in this regard shall be final.
a. While applying for the post, the applicant should ensure that he/she fulfils the eligibility and other norms mentioned above and that the particulars furnished are correct in all respects. In case it is detected at any stage of engagement that a candidate does not fulfil the eligibility norms and/or that he/she has furnished any incorrect/false information or has suppressed any material fact(s), his/her candidature will automatically stand cancelled. If any of the above shortcoming(s) is/are detected even after engagement, his/her contractual engagement is liable to be terminated without any notice.
b. Mere submission of application against the advertisement and apparently fulfilling the criteria as prescribed in the advertisement would not bestow on him/her right to be called for interaction/ interview.
LAST DATE : 20th August, 2012
Click Here For More Details:
http://www.allahabadbank.com/OpenUploadedDocument.asp?id=100&type=RF
Manager of a Scheduled Commercial Bank (preferably other than Allahabad Bank), having
experience of operational side for engagement as Chief Customer Service Officer on
Contract basis as follows.
Post:
1.Chief Customer Service Officer (CCSO)
Eligibility:
The applicant should have superannuated or have taken voluntary retirement at the level of General Manager from a Scheduled Commercial Bank, preferably other
than Allahabad Bank.
He/She should have the exposure in working of Operational side of the Bank and should have minimum 10 years experience as Branch/ Regional / Zonal Head.
Age Limit: Not more than 65 years
JOB PROFILE:
CCSO shall be reporting directly to the Executive Director of the Bank on weekly basis and shall be the focal point for Internal Grievance Redressal System in terms of Damodaran Committee recommendations on customer service so that a minimum number of complaints are escalated to Banking Ombudsman. CCSO will help in strengthening customer confidence in the internal redressal mechanism.
SELECTION PROCEDURE:
The eligible candidates will be called for personal interaction and decision of the Bank in this regard shall be final.
a. While applying for the post, the applicant should ensure that he/she fulfils the eligibility and other norms mentioned above and that the particulars furnished are correct in all respects. In case it is detected at any stage of engagement that a candidate does not fulfil the eligibility norms and/or that he/she has furnished any incorrect/false information or has suppressed any material fact(s), his/her candidature will automatically stand cancelled. If any of the above shortcoming(s) is/are detected even after engagement, his/her contractual engagement is liable to be terminated without any notice.
b. Mere submission of application against the advertisement and apparently fulfilling the criteria as prescribed in the advertisement would not bestow on him/her right to be called for interaction/ interview.
LAST DATE : 20th August, 2012
Click Here For More Details:
http://www.allahabadbank.com/OpenUploadedDocument.asp?id=100&type=RF
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